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Tana Nguyen

Senior Data Solutions & Analytics Analyst

About Me

I am a data professional with expertise in building efficient ETL pipelines, automation tools, and data visualizations using technologies like Spark, AWS, and advanced SQL. I excel at leveraging AI to solve complex problems, enhancing productivity, and ensuring data accuracy. With a focus on cross-functional collaboration, I drive data-driven decision-making and deliver impactful insights.

Work Experience

2022 - Present
Robinhood

Data Analyst

  • Spearheaded the development of multiple automation and self-serve tools, resulting in productivity improvement of up to 80\% and a reduction of over 1,500 staff hours annually.
  • Designed, built and maintained 15+ robust ETL pipelines utilizing modern technology stacks, such as Spark, AWS, Airflow, APIs, and SFTP, enhancing data processing efficiency.
  • Streamlined supervisory processes and enhanced data accuracy & productivity for 20+ CX managers, resulting in saving 3 hours per month for each manager.
  • Designed and implemented the entire workflow for finance and operations teams to reconcile the money movements of 30+ firm accounts, complying with regulations, improving productivity and ensuring accuracy in the finance system.
  • Led multiple initiatives in adopting cutting-edge technologies like applying AI (OpenAI models, Amazon Bedrocks, Google Gemini) into solving complex problems, building pipelines and automation tooling.
  • Identified 5+ bugs and uncovered inconsistencies within the vast data ecosystem through data analysis, validation, and reconciliation, thereby reducing risks and preventing significant harm to both customers and the company.
  • Demonstrated mastery in visualization tools such as Looker, LookML and advanced SQL skills. Delivered superior preventive/detective controls, validation, and supervisory dashboards, instilling confidence in operations and leadership.
  • Provided innovative data-driven solutions to cross-functional teams by translating complex problems into actionable insights, fostering a culture of analytics-driven decision-making.
2022 - 2022
University of Colorado

Teaching Assistant – Database Management & Programming Web-Based Systems

  • Guided database analysis, design, implementation, manipulation, and maintenance, leveraging tools such as Entity Relationship Diagrams, SQL, and MySQL.
  • Conducted meticulous evaluations of student homework, quizzes, projects, and research activities.
2022 - 2022
Early Warning Services LLC - Zelle®

Internship

  • Utilized SQL for analyzing 5-10 million daily transactions from Hive (Hadoop) and performed ETL using R and Python for enhanced data analysis.
  • Developed Tableau dashboards for anomaly monitoring and actionable insights. Enhanced Quality Assurance procedures for Zelle® fraud rules in the risk engine.

Tech Stack

  • SQL
  • Python
  • Javascript/Typescript

Soft Skills

  • Leadership
  • Project Management
  • Collaboration
  • Communication
  • Adaptability

Projects

Cryptocurrency Time-series Data Analysis

Created regression models by using cryptocurrency correlations to predict altcoin prices with avg errors from 3% - 12%.

FedEx Dashboard Capstone Project

Designed a database model and a web-based dashboard that visualized key workforce metrics for executive leadership.

Education

  • MSc in Analytics
    Georgia Institute of Technology
    2023 - Present
  • BSc in Information Systems
    University of Colorado, COS
    2020 - 2022

Languages

  • English
  • Vietnamese